I got problem

I found myself getting slightly irritated/upset over small incidents that happened over the past few days, making me wonder if I've grown more disagreeable (for the worse...) or more opinionated (for the better?) recently. Coincidentally, they all happen to be service-related. On Friday evening, met up with some JC friends at Cafe Cartel. Now, they have this system of writing down orders on sheets of pre-printed paper, which is then passed to waiter/waitress who processes it. But then because we didn't all arrive at the same time, each person who arrived late had to individually put down her order on a separate order sheet, pass it to the waiter... who in turn churns out a new bill... After 3 changes of the bill, I got somewhat upset over what a blatant waste of paper this system was...I almost wanted to submit a SSS! only that this wasn't public sector haha. But they didn't have feedback forms. maybe coupled with the relative lack of attention we got from the busy waiters/waitresses, was thus pretty dissatisfied with service.

Then on Sat afternoon I received my credit card bill from DBS, who conveniently enclosed this 07/08 rewards booklet for DBS cardmembers. However, cos I have a POSB Everyday Credit Card, was pretty surprised that I was sent rewards booklet too. I never thought POSB credit cardholders were given the same privileges, so I assumed that we were suddenly eligible and happily called up the Customer Service hotline to check my points... but was informed by officer on the line that only DBS cardholders were eligible for the points... I guess I felt rather cheated and so expressed my dissatisfaction that if so it was misleading to send us rewards booklets too. I felt sorry for the officer who had to politely accept my negative feedback(cos having served unhappy lessees b4 I know what it feels like), and thereafter concluded that it was a marketing gimmick that has failed on me. hmph!

Then just now after class I went to Cedele at Wheelock Place to get vouchers as a prez for a colleague. Cos it has pretty decent (and supposedly healthier) pastries, sandwiches and meals etc. However, was pretty surprised by staff who informed me that the vouchers were sold out, and that they had to order them. According to her, none of the other branches had any more vouchers today either and the earliest I could get any was tmr or Tues. Thought it rather unusual that vouchers had to be ordered... And I was a little sad cos I would end up giving a belated gift. But yeah, couldn't help but wonder why Cedele is unable to readily issue vouchers on the spot. Maybe i'm just a naive consumer with no business sense, but having no ready supply of gift vouchers at your stores certainly runs the risk of having potential customers walk away empty-handed??

Yeah, so I was a problematic and demanding customer this weekend.